POLICIES

All orders are shipped via UPS, unless otherwise requested by the customer. We do not ship C.O.D.

A 50% deposit is required before the start date of the print, and balance due upon delivery/pick up.

All orders are a minimum of 12 pieces. Orders are schedules for shipping within 10 business days from the approval of artwork. Orders that are not approved or are lacking information may delay production. Orders of 200 pieces or more may require a longer production time depending on the design.

If the Screen-It Art Department is providing customer art or typesetting a copy will be sent to the customer for approval. Once approved Screen-It is released from typographical errors. Artwork proofs can be approved in-shop, via fax or email*, or if requested, via mail.

Items sometimes are not available or may even be discontinued by the supplier without notice. If this happens like goods of the same quality may be substituted. Our staff will try to notify our customers if this occurs.

We accept Money orders, Visa, MasterCard, and American Express. Personal Checks are not accepted for internet orders.


RETURN POLICIES

No returns will be accepted without authorization.

Customers are responsible for the return shipping costs unless otherwise discussed and agreed upon.

No returns are accepted for customer errors (color, sizes, artwork error post-approval, etc.)

Refunds will be given when the damaged or disputed goods are in-house.


* On screen colors may not be accurate to the final printed colors. Inks will be matched to customer's request to the best of our ability. To ensure color matching, PANTONE® Colors can be requested for an additional mixing cost. See Art Info for more information.

 
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